Troubleshooting

Preserve evidence before changing state.

General method

• Confirm the affected scope: one miner, one farm, one region or all clients.
• Record the exact time, miner ID, desired revision and first error.
• Check Server connectivity, configuration state, MINER state and recent runtime log in that order.
• Change one variable at a time and verify recovery.

Choose a guide

• Use Client offline for DNS, TLS, timeout and reporting issues.
• Use flight sheet or MINER errors for download, adapter, dependency, process and pool issues.
• Use terminal and upgrade for WebSocket, session and update problems.